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How t200m Handles Your Personal Information

This privacy policy explains what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team — and exactly how we use it.

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our data handling covers four areas: how your account data is secured, how cookies work on our platform, how long we keep records, and how you can request changes. Each area is managed by a consistent internal process, and our support team can walk you through any of them if the details below raise questions.

Account Security

Account data is stored behind SSL encryption. Login sessions use OTP verification tied to your registered contact number, which reduces the risk of unauthorised access to your personal records.

Cookies and Session Tracking

We use cookies to keep your session active across the lobby and to remember your preferred payment method, whether that is DANA, OVO or GoPay. You can clear cookies through your mobile browser settings at any time.

Data Retention Period

Active account data is retained while your account is open. If you request account closure, we retain only the minimum records required by applicable regulations for the period those rules specify.

Requesting Changes or Deletion

You can ask us to correct inaccurate personal details or to delete your account data entirely. Submit the request via live chat or email; we verify your identity before making any changes.

What We Collect and Why We Collect It

t200m Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the registration details you provide — name, email address, and contact number. When you connect a payment method such as DANA, OVO or GoPay, we record the wallet identifier and transaction reference tied to that deposit or

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withdrawal, but we do not store your full e-wallet PIN or authentication credentials. We also collect device and session data automatically — the type of mobile device you use, your IP address, and how you navigate the lobby — to keep the account secure and to
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detect unusual activity. If you reach our support team by live chat or email, the conversation is logged and tied to your account so our agents can follow up accurately. We do not sell, rent or trade your personal data to marketing companies. Third-party payment processors
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such as DANA, OVO and GoPay receive only the transaction data they need to complete a transfer; they operate under their own privacy terms, which we encourage you to check. Data we collect is retained for as long as your account remains active and for the
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period required by applicable regulations in eligible regions. You can request a copy of your stored data or ask us to delete your account at any time by contacting support.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is stored, want to update the personal details on your account, or need to submit a deletion request, our support team handles these directly. You can reach us through live chat inside your account dashboard, by email, or through the help form on our site. Privacy requests are treated separately from standard account queries and are escalated to the right team.

Live Chat Support Open your account dashboard and start a live chat session. Describe your data query clearly and the agent will log it as a privacy request for follow-up.

Email Request Send your data access or deletion request by email. Include the email address tied to your t200m account so we can verify your identity before acting.

Help Form Use the contact form on our site to submit a written privacy concern. Select the privacy category in the dropdown so your message reaches the correct team.

Common Questions About Your Data on t200m

These are the questions we hear most often about account data, payment records and your rights. If your question is not here, reach us through live chat or the help form and we will respond directly.

We collect your name, email address, contact number and device information at registration. Once you add a payment method, we also record the wallet identifier for DANA, OVO or GoPay linked to your account.

No. We record only the transaction reference and wallet identifier needed to confirm a deposit or withdrawal. Your PIN and authentication credentials stay entirely within your e-wallet app.

Yes. Send a data access request through live chat or by email using the address registered to your account. We verify your identity first, then provide a summary of your stored data.

Submit a deletion request via live chat or email. Once your identity is confirmed, we close the account and remove personal data, retaining only the minimum records required by applicable regulations.

We share only the transaction data that payment processors like DANA, OVO and GoPay need to complete a transfer. We do not sell or trade your data to marketing companies or unrelated third parties.

Cookies keep your session active and remember your preferred payment method in the lobby. You can clear or block them through your mobile browser settings, though some account features may work differently without them.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How t200m Handles Your Personal Information

How We Protect and Manage Your Information

Account Security

Cookies and Session Tracking

Data Retention Period

Requesting Changes or Deletion

How to Reach Us About Your Data

Common Questions About Your Data on t200m

01 What personal data does t200m collect when I register?

02 Does t200m store my DANA, OVO or GoPay PIN?

03 Can I request a copy of all the data t200m holds about me?

04 How do I ask t200m to delete my personal data?

05 Does t200m share my data with third parties?

06 How does t200m use cookies, and can I turn them off?

Privacy Policy

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